Erin Mynatt, the assistant to the Melissa city manager and spokesperson for the city, said a resident living in the Liberty subdivision contacted the city on Monday to inform them of a person soliciting in the neighborhood. The person was handing out water quality surveys labeled, “Voluntary residential water quality improvement survey” and water sample kits.

Mynatt said these surveys are not affiliated with the city in any way.

“Our intention is to make sure there was not any confusion,” Mynatt said. “This is not an authorized survey. We are not endorsing the company in any way.”

The survey is not an official water quality survey authorized by the city or the city’s water provider the North Texas Municipal Water District.

After the survey was brought to the city’s attention, Mynatt said she contacted the Melissa Police Department and learned the person handing them out did not have a valid solicitors permit.

Captain Kyle Babcock with Melissa Police said in accordance with city ordinance 4.609, anyone soliciting within the city limits must have a valid permit, which includes a photo identification card issued by the city.

Residents should contact police if they believe someone is soliciting within the city limits without a permit, Babcock said.

The city does conduct routine water quality monitoring and releases an annual water quality report. For a copy of the latest report visit the